Refund policy

We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need your order number or proof of purchase.

How to Start a Return

To request a return, contact us at yw540691022@163.com with your order number and the reason for the return. If your return is accepted, we will send return instructions and the correct return address. Items sent back without first requesting a return will not be accepted.

Return Shipping

For change-of-mind returns, the customer is responsible for return shipping costs unless required otherwise by applicable law. If the item is defective, damaged, or incorrect, please contact us within 7 days of delivery with clear photos so we can review the issue.

Damages and Issues

Please inspect your order when it arrives. If the item is defective, damaged, or different from what you ordered, contact us immediately so we can evaluate the issue and make it right.

Non-Returnable Items

We cannot accept returns for used items, items not in original condition, final-sale items, gift cards, or products damaged by misuse, improper installation, or normal wear and tear.

Refunds

We will notify you after we receive and inspect your return. If approved, your refund will be issued to your original payment method. Your bank or payment provider may need additional time to process and post the refund.