Privacy policy

<h2>Your Privacy Matters to Us</h2><p>At TidyNest Home, we take your privacy seriously. This page explains what information we collect, why we collect it, and how we protect it. We've tried to keep it straightforward — no legalese, just the facts.</p><p><strong>The short version:</strong> We only collect what we need to serve you. We never sell your data. You can opt out of marketing emails anytime.</p><h3>What information we collect</h3><p><strong>When you place an order:</strong> We collect your name, email address, shipping address, and payment information. This is only used to process and ship your order, and to send you order updates.</p><p><strong>When you browse our site:</strong> We collect basic analytics — which pages you visit, how long you stay, and general location data. This helps us understand what's working and fix what's not. It's all anonymized and aggregated.</p><p><strong>When you sign up for emails:</strong> We only collect your email address. You can unsubscribe at any time using the link at the bottom of every email.</p><p><strong>When you contact us:</strong> We keep your message and email address so we can reply to your question.</p><h3>How we use your information</h3><ul><li>To process and ship your orders</li><li>To send order confirmations, shipping updates, and replies to your questions</li><li>To send product updates, tips, and special offers — only if you've opted in</li><li>To improve our website, products, and customer service</li><li>To prevent fraud and keep your account secure</li></ul><h3>Payment security</h3><p>We use Shopify Payments and other trusted payment processors. Your credit card information is never stored on our servers — it goes directly through encrypted payment gateways that meet PCI DSS security standards. We don't see your full card number.</p><h3>Cookies</h3><p>We use cookies to:</p><ul><li>Remember what's in your cart</li><li>Keep you logged in if you create an account</li><li>Understand how people use our site via analytics tools</li><li>Show relevant ads on other platforms, where permitted</li></ul><p>You can turn cookies off in your browser settings, but some parts of the site might not work as well.</p><h3>Who we share your data with</h3><p>We work with trusted service providers to run our store. These companies only access your data to do their job and must keep it confidential:</p><ul><li><strong>Shopify</strong> — our e-commerce platform</li><li><strong>Payment processors</strong> — Shopify Payments, PayPal, and others shown at checkout</li><li><strong>Email service providers</strong> — for marketing emails only if you opt in</li><li><strong>Analytics and advertising tools</strong> — to understand traffic and improve the experience</li><li><strong>Shipping carriers</strong> — to deliver your order</li></ul><p>We will never sell or rent your personal information.</p><h3>Your rights</h3><p>Depending on where you live, you may have the right to:</p><ul><li>See what personal data we hold about you</li><li>Request corrections to your data</li><li>Request deletion of your data</li><li>Opt out of marketing communications or certain targeted advertising</li><li>Export your data in a machine-readable format</li></ul><p>To exercise these rights, email us at <strong>support@ticdaq.com</strong>. We may need to verify your identity and will respond within the timeframe required by applicable law.</p><h3>Children's privacy</h3><p>Our services are not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law.</p><h3>Data security and retention</h3><p>We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure. We retain information only as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.</p><h3>International transfers</h3><p>Your information may be processed in countries other than where you live. Where required, we use recognized safeguards for international data transfers.</p><h3>Changes to this policy</h3><p>We may update this privacy policy to reflect changes to our practices or legal requirements. The latest version will always be available on this page.</p><h3>Contact us</h3><p>If you have questions about privacy or want to exercise your rights, email us at <strong>support@ticdaq.com</strong>.</p><p>TidyNest Home<br><em>Last updated: October 2026</em></p>